Desert Island Tool #5

By Marilyn Monda | No Comments

The Quality Function Deployment (QFD) Matrix. I love this tool for its versatility. You can dial the technical application of the QFD up or down depending on the need. At its most basic, you can use the matrix part of the QFD to understand how customer requirements correlate with your product or service offerings, or […]

My Desert Island Tools

By Marilyn Monda | No Comments

What if there was a Survivor-type island for quality professionals? You could practice quality improvement, but you could only bring 5 quality tools to use in the improvement work. What a delicious dilemma! Think of all the quality tools you have accessed in the past year. Which are the workhorses? Which ones could you absolutely […]

Lean Thoughts

By Marilyn Monda | 2 Comments

Welcome to my blog. I am passionate about my work in quality improvement and eager to share with all of you my random thoughts about the tools, techniques and theories that make up my practice. I will also open the door to the random thoughts of my network of impressive quality experts through interviews and […]

Sustain Results:
Training

At Monda Consulting we believe that training should be on-demand, focused, customized and delivered by nimble experts who know how to communicate at all levels of your organization. We provide: BPI training for all levels of your organization, e.g., executives, project teams and general population Seminars that can be adjusted to serve technical or non-technical […]

Let Us Partner With You

Monda Consulting will partner with you to improve transactional or manufacturing processes so that your organization can deliver excellent products and services. The result of our partnership will be process excellence that will improve and sustain customer satisfaction, productivity and competitive advantage—and also make your company a great place to work. We will show you […]

Align for Success:
Strategic Planning

Monda Consulting conducts workshops and coaches leaders so they can align corporate, divisional and/or functional management teams on strategic goals. We provide your leadership teams with the guidance necessary to organize effective strategy execution so they can: Identify the critical initiatives that will accelerate the successful execution of your organization’s strategic goals Pick the right […]

Summary of Services

EXECUTIVE LEVEL STRATEGIC PLANNING AND EXECUTION Monda Consulting will partner with your organization’s leadership team to set priorities for process and quality improvement. Learn more > BUSINESS PROCESS IMPROVEMENT (BPI) SYSTEMS Business Process Improvement (BPI) Systems – Monda Consulting can evaluate your organization’s current BPI system or partner to custom design and deploy a new […]

Resources

Welcome to Monda Consulting Resources Page. Visit this resource page if you would like to access examples of Monda Consulting client projects (Client Project Case Studies), Articles authored by Marilyn, and Marilyn’s recommendations for books, videos and Quality-focused professional organizations. “It is a pleasure and a privilege to commend to your attention Miss Marilyn Monda […]

About Monda Consulting

Marilyn Monda is passionate about her 30 year practice in accelerated quality improvement. She is Deming-trained; a statistician, psychologist and Master Black Belt. Her mission—and the mission of Monda Consulting—is to partner with your organization to align, build, and continually improve a comprehensive business process and quality improvement system using the theories of W. Edwards […]